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Report a bug, propose a feature or ask a question

If you have lost your download link or license key you can recover it by entering email address that was used for payment.

For our products we offer free support via email during free upgrade period. Please use the form below to ask a question or report a problem. Please do not forget to include your license key.

We have worked hard to ensure that documentation covers everything there is to know about the products. Please do let us know if you feel anything is missing. We want our user guides to be as useful as possible. We are also very interested in your feedback and suggestions. Apart from our own limited requirements, your feedback is the only way we can improve the product.

Of course, if you find a real bug or a problem, we do want to hear about it, and we will try to help. If you do find a problem, please contact us, giving us as much detail as you can. We will fix bugs in our software, but it is up to you to determine with reasonable certainty that you have encountered a bug, not a configuration error or a problem with your server or website.

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